Hideaway of Rotorua | Resort in Rotorua

| 8.7 (1991 Reviews) |  8 Bathrooms  31 Guests
Ngongotaha Resort | Hideaway of Rotorua

Resort in Ngongotaha, Rotorua

A peaceful escape, with alpacas at your doorstep. Set on 4 acres of open gardens, Hideaway of Rotorua offers modern, self-contained accommodations in a quiet natural setting — just 6 minutes’ drive from Rotorua’s city center. Many of our units are newly built or recently renovated, with full kitchens, air conditioning, Smart TVs, and private decks that open onto green space. From studios to family-friendly units — with some larger options available — each space is designed to feel relaxed, private, and easy to settle into. Guests often tell us they love the open lawns, the quiet atmosphere, and the unexpected joy of watching alpacas graze just outside their window. We have four friendly alpacas (they’re a family!) and one cheeky sheep on-site — and if you’d like to feed them, pellets are available at reception. There’s also a large on-site play area with a trampoline, swings, a slide, and a sandpit — great for younger guests, while still leaving plenty of quiet corners for everyone else to enjoy. Facilities include: • Alpacas on-site • Full kitchens • Smart TVs + free Wi-Fi • Free parking — step straight from your car to your unit door • Air conditioning • Studios, family options & 2-bedroom units We’re just 1–3 minutes from many of Rotorua’s top attractions — including Skyline, Mitai Māori Village, Agrodome, Canopy Tours, Wingspan, 3D Trick Art Gallery, ZORB Rotorua, Adventure Playground, Velocity Valley Adrenaline Park, and aMAZEme. Whether you're traveling solo, as a couple, with friends or family, Hideaway of Rotorua offers space to unwind — close to everything, but calm enough to feel like a retreat.

Hideaway of Rotorua is located in Rotorua.

This 21 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Sports/Activities, Guest Services, and several others. This is a 5 star rated property and has over 1991 reviews with the average score of 8.7 . Coming to Rotorua and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 21 Bedrooms Resort if you want to learn more about this StayAndPlay.com place in Rotorua. These details are authentic, as they are provided by our partner, booking.com.

This Hideaway of Rotorua in Rotorua is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hideaway of Rotorua”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • View
  • Balcony/Terrace
  • Security/Safety
  • Sports/Activities
  • Fireplace/Heating
  • Guest Services
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Pet Policy Pets are not allowed
Other Policy Please note that there is a 4% charge when you pay with an american express or diners club credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
436 Ngongotaha Road, Rotorua, 3015, New Zealand

What Our Guests say 500 + Reviews

Oct 3, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Good shower pressure Bed was comfortable
Negative: Run down. In dire need of an update. Not very clean. Hair on the toilet floor. Expensive for what it was.
Marie Marie, Australia
Oct 3, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great location, modern facility with very friendly owners who were very prompt in addressing the issue we had on our first day. Will not hesitate to stay again in the future.
Negative: There was a glitch with the toilet but was resolved promptly.
Leon Leon, New Zealand
Oct 3, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Spacious room had everything I neeeded Outdoor space Clean
Negative: Building work started at 8am (until 630pm) felt a little early - but out of season I guess and need to get it done
Summary: Great place to stay
Helen Helen, United Kingdom
Oct 3, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: In future new units may be better. The alpacas and sheep were cute. Staff were friendly.
Negative: Very strong chemical smell in room. Had to open up windows to get rid of it. Noisy at night. The photos on web page didn’t match reality.
Summary: One night was enough on the journey to Wellington.
Kerry Kerry, Australia
Oct 2, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Such a beautiful little spot about 7 min drive into town. So convenient and daughters absolutely loved the little animals. Also zero smell from the motel (which is good for Rotarua) was nice haha
Summary: Beautiful place to stay for young family
Todd Todd, Australia
Oct 1, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Summary: The motel is comfortable and the alpacas are cute
Wu Wu, New Zealand
Oct 1, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Tia Tia, United Kingdom
Sep 30, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Paul 3:16 Paul 3:16, Australia
Sep 21, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Overall great.. especially with the animals. .and free pellets to feed them...great location...peaceful.. good size rooms and storage
Negative: Only suggestion is warmer white sheets but not sure if that is possible .. and the front door is glass needs a little blind or curtain as sun was shining on us after 6am so was hard to sleep... and only had Freeview but not a major issue
Juanita Eddy Juanita Eddy , New Zealand
Sep 20, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Ana Liza Ana Liza, New Zealand

FAQ's

Is this Hideaway of Rotorua pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hideaway of Rotorua?

Check-in time for Hideaway of Rotorua starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hideaway of Rotorua have a swimming pool?

No, this Hideaway of Rotorua does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hideaway of Rotorua?

Best-rates for the Hideaway of Rotorua starts from $89 per night with includes Designated Smoking Area, View, Security/Safety, Fireplace/Heating, Internet, Laundry, Parking, Balcony/Terrace, Sports/Activities, Guest Services, Child Friendly, Air Conditioner StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hideaway of Rotorua a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hideaway of Rotorua wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hideaway of Rotorua has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hideaway of Rotorua?

Based on the information reported by the owner or manager, the Hideaway of Rotorua indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hideaway of Rotorua?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hideaway of Rotorua are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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